Landrum HR Solutions Wins ClearlyRated’s 2023 Best of HR Services Award for Service Excellence

PENSACOLA, Fla. – Landrum HR Solutions, a leading Professional Employer Organization (PEO), announced today that for the second-consecutive year it has won the Best of HR Services Award for providing superior service to its clients.

Presented in partnership with Indeed, ClearlyRated’s Best of HR Services® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. The key statistic produced by the survey is Net Promoter®️ Score, which evaluates the level of support in areas such as benefits, payroll, risk management, technology and more. 2023 Best of HR Services winners have a Net Promoter®️ Score twice as high as the industry average.

• Landrum HR Solutions received a Net Promoter® Score of 85%, more than twice the 2022 industry average of 37% and well above the 74% average of the Best of HR Services Award winners.
• Landrum HR Solutions earned satisfaction scores of 9 or 10 out of 10 from 88% of their clients, significantly higher than the industry’s average of 49%.
• Landrum HR Solutions received an overall rating of 9.4 out of 10, again exceeding the industry average of 8.2.

“The vision statement of Landrum HR Solutions is to ‘make the business of people easier,’ and we are extremely honored and gratified to see that our clients value the service we provide, said Britt Landrum III, CEO and President of Landrum HR Solutions. “The credit goes to our employees, whose commitment to customer service is second to none.”

“I am pleased to introduce the 2023 Best of HR Services winners alongside their validated service ratings on ClearlyRated.com,” said ClearlyRated’s CEO, Eric Gregg. “These firms have demonstrated a remarkable commitment to delivering amazing experiences, despite another year of upheaval and macroeconomic uncertainty. Hats off to these service leaders – it’s truly an honor to recognize and celebrate their achievements.”

​About Landrum
Landrum is a family-owned, full-service human resources company providing organizations with exceptional HR services for more than 50 years. Landrum offers employee benefits, payroll, tax compliance support, HR expertise, and workers’ compensation services through its PEO, Landrum HR Solutions.  Landrum Workforce Solutions provides staffing and workforce management to help stabilize workforces. The company also delivers specialized recruiting services in the HR and Marketing realms through Landrum Talent Solutions. For more information, visit landruminc.com.

About ClearlyRated

Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more.

About Best of HR Services™

ClearlyRated’s Best of HR Services® Award recognizes outsourced HR providers that have demonstrated exceptional service quality based exclusively on ratings provided by their clients and employees. The award program helps service leaders differentiate in a crowded marketplace, and provides prospective clients with an added layer of assurance as they vet outsourced HR firms. Winners are featured on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.